People counting in South Africa
- How much retail store traffic have I received?
- How many potential customers have visited my retail stores in the last month?
- How many in the last week?
- One hour ago?
- How does entrance #1 of my store compare with entrance #2?
- How does one store compare with another store? How does one region or city compare to another over a holiday-sale perhaps?
(For hardware information on counters & sensors, technical specification, FAQs, etc. please go to http://itera.co.za )
Two important aspects are often overlooked when considering buying a counter solution.
1. The software developer / hardware vendor
2. The installation and post-sales / operations & monitoring team
You need a passionate software &
hardware development company that is agile, love what they do and always keep a
vested interest in the clients, suppliers and resellers by providing guidance, training and support to their
installer and support staff.
Example: Counter
management and reporting software should be maintained (bugs & fixes) ,
user & re-seller feedback and
requests must be integrate back into the software development life-cycle, etc.
For a good
software developer, please go and visit http://www.starbal.net
- they are small, fast, agile and extremely passionate about counting
people and helping South African businesses succeed.
Installing and maintaining sensors and counters is an ongoing operational function. For example: Security staff could knock down a sensor, staff may block the infrared beam with marketing props, someone unplugs the counter power cable, telecommunications are down, etc.
If your stores are located country-wide or even just in a few well branded malls in the main centers of South Africa, you need a support partner that:
1) It has the capability and skills to install and configure your people counting equipment, one vendor you can trust to install your equipment
2) If a problem occurs, prompt assistance (i.e. have technical presence in close proximity)
3) Monitor your counters, software and perform preventative maintenance
4) When there is an excellent relationship between preferred software & developer and supplier to give end-users technical sound advice on their needs and requirements.
Ukuteta IT, http://www.ukuteta.co.za, is a specialist service integrator and provider in the ICT Industry. They have an extensive Technical Footprint throughout South-Africa as well as Namibia, Botswana, Lesotho, Swaziland and Zambia. All our counter installations, troubleshooting and support are handled by their highly skills engineers.
If your stores are located country-wide or even just in a few well branded malls in the main centers of South Africa, you need a support partner that:
1) It has the capability and skills to install and configure your people counting equipment, one vendor you can trust to install your equipment
2) If a problem occurs, prompt assistance (i.e. have technical presence in close proximity)
3) Monitor your counters, software and perform preventative maintenance
4) When there is an excellent relationship between preferred software & developer and supplier to give end-users technical sound advice on their needs and requirements.
Ukuteta IT, http://www.ukuteta.co.za, is a specialist service integrator and provider in the ICT Industry. They have an extensive Technical Footprint throughout South-Africa as well as Namibia, Botswana, Lesotho, Swaziland and Zambia. All our counter installations, troubleshooting and support are handled by their highly skills engineers.
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